Grocery Pos System Miami

Grocery Pos System Miami

Point of Sale Software : This Ingenious Point-Of-Sale System Improves Deals And Enhances Customer Experience

History and Development of Clover Pos

Imagine stepping back to the early 2010s, when point of sale systems were large, clunky, and frustratingly limited. Companies juggled sales register, standalone card readers, and separate inventory tools-- never a smooth experience. Enter Clover Pos, a game-changer that redefined how merchants manage sales, stock, and customer engagement. How did this transformation unfold over time?

At its core, the advancement of Clover Pos is a story of development meeting requirement. The early designs, while revolutionary, weren't without their quirks. Users frequently lamented:

  • Minimal integration between hardware and software
  • Cumbersome interface that decreased deals
  • Fragmented reporting tools that made information analysis a headache

These obstacles triggered a wave of advancement focused on producing an unified, user-friendly platform. Brilliant POS accepted this mission wholeheartedly. Their method turns these stumbling blocks into stepping stones:

  1. Seamless combination: Hardware and software designed to communicate effortlessly, producing a fluid user experience.
  2. Instinctive style: Interfaces that feel natural, decreasing training time and boosting speed at checkout.
  3. Robust analytics: Reporting tools that change raw information into actionable insights, empowering smarter decisions.

Consider the analogy of a genius performing an orchestra. Each instrument-- hardware, software, analytics-- must harmonize perfectly. Brilliant POS functions as that master, managing the entire environment so organizations no longer battle with disjointed systems but rather take pleasure in a symphony of performance.

Period Obstacles Brilliant POS Solutions
Early 2010s Disconnected gadgets, sluggish workflows Unified platform with incorporated hardware/software
Mid 2010s Complex interfaces, poor user experience Structured, user-friendly style
Late 2010s to Today Fragmented information, minimal insights Advanced analytics and seamless reporting

Isn't it remarkable how far innovation has come? The journey of Clover Pos from its simple starts to a powerhouse option reminds us that progress isn't simply about including features-- it's about fixing genuine problems with imagination and precision. Brilliant POS captures this spirit, providing not simply tools, however transformative experiences for services eager to prosper in a busy marketplace.

Analyzing Clover POS Hardware Components

Ever seen how a relatively basic flicker on a touchscreen can bring a hectic coffee shop to a grinding halt? The hardware components of a POS system aren't just parts; they are the pulse of a service's transaction flow. The Clover POS setup intertwines smooth style with robust functionality, making sure every tap, swipe, and print takes place without a hitch. From the tactile sensation of the touchscreen to the crisp printing of receipts, these aspects need to perform in harmony.

Core Elements and Their Functions

  • Touchscreen Show: The frontline user interface. Accuracy and responsiveness here determine speed at the checkout counter.
  • Invoice Printer: More than just ink on paper, it seals the deal. Peaceful yet fast printing reduces wait times.
  • Money Drawer: Quiet and secure, it's the guardian of the day's incomes, set to open just at the best moments.
  • Barcode Scanner: Swift acknowledgment of items avoids those uncomfortable rate checks and keeps lines moving.
  • Card Reader: Security and speed wrapped into one, capable of dealing with numerous payment types seamlessly.

Why Hardware Dependability Matters

Picture this: the printer jams mid-rush or the card reader stops working just as the lunch crowd rises. It's not simply bothersome; it's a direct hit to income and customer trust. Brilliant POS values these moments where technology can feel like a bottleneck, not a bridge. Their Clover POS systems are engineered with elements known for resilience and quick replacement alternatives, minimizing downtime drastically.

Expert Tips for Optimizing Your Clover POS Hardware

  1. Regularly tidy the touchscreen with lint-free cloths to guarantee optimum level of sensitivity and avoid ghost touches.
  2. Keep the invoice printer equipped with top quality thermal paper to avoid faded prints that frustrate clients and personnel alike.
  3. Test card readers regularly with various card types to capture firmware or hardware problems before they escalate.
  4. Make use of the built-in diagnostics tools offered in the Clover system to recognize prospective hardware issues early.
  5. Tactically position barcode scanners for ergonomic ease-- little adjustments can shave seconds off every deal.

Hardware Combination: A Symphony of Accuracy

Each part in the Clover POS hardware ensemble plays a part akin to an instrument in an orchestra. When synced completely, the outcome is a tune of effectiveness and dependability. Brilliant POS leverages this viewpoint by diligently vetting each hardware piece to deliver a smooth experience, turning what could be a logistical labyrinth into a streamlined dance.

Unpacking Software Application Features and Combination

When a point of sale system guarantees seamless integration, it's not just lingo-- it's the backbone of operational fluency. Picture a dining establishment where the order slips never ever sync with the cooking area display, or a retail outlet where inventory updates lag behind each sale. This fragmentation can derail even the best service, turning performance into disappointment. Companies regularly grapple with how to mesh their payment processing with inventory, staff member management, and client loyalty modules without producing digital chaos.

Brilliant POS understands these intricate needs (Brilliant POS). They don't just offer software application; they craft a digital environment where each function interacts effortlessly. Their platform supports vibrant integration that adjusts to a service's progressing needs, whether it's syncing sales data for real-time analytics or relating to accounting software application to streamline tax time

Expert Insights on Taking Full Advantage Of Clover POS Combination

Here are some professional suggestions to elevate the combination video game:

  1. Prioritize API compatibility: Not all systems speak the exact same language. Guaranteeing your Clover POS can easily plug into third-party apps is essential.
  2. Use cloud syncing: Real-time data synchronization across devices prevents disparities and simplifies reporting.
  3. Take advantage of modular add-ons: Personalizing your software application with targeted features avoids bloated interfaces and improves user experience.
  4. Test workflows end-to-end: Running mock deals assists identify bottlenecks before they impact consumers.

Why Combination is More Than Just Convenience

Believe beyond benefit. Integration shapes how an organization reads its own heart beat. When POS software aggregates sales, inventory, and consumer trends into a single control panel, decision-making transforms from uncertainty into precision. Brilliant POS's technique ensures this information convergence takes place without hiccups, empowering operators to forecast requirements and personalize marketing without drowning in spreadsheets.

Feature Benefit Pro Idea
Stock Automation Lowers stockouts and overstock Set limit signals for popular items to trigger reorder immediately
Worker Management Tracks hours and sales performance Use shift information to enhance scheduling around peak hours
Consumer Loyalty Programs Improves repeat organization and engagement Integrate with email marketing to tailor promotions successfully

When technology streams effortlessly, business rhythm accelerates. Which's where the magic of a well-integrated Clover POS system really shines-- turning intricacy into clearness, every deal at a time.

Safeguarding Your Deals: The Heartbeat of Clover POS Security

Imagine a busy coffee shop where every deal is a heart beat-- constant, trustworthy, yet vulnerable to unseen risks. The true test lies not simply in processing payments however in protecting sensitive data from prying eyes. Clover POS shines here, understanding the complex dance in between convenience and security. They know that merchants fear the undetectable fractures where data may slip through, risking reputation and trust.

File encryption is more than jargon-- it's the fortress around your sales. Clover POS employs end-to-end encryption, indicating card information is protected the instant it's swiped. This isn't simply about compliance; it's a proactive guard. What about when updates roll out? Clover POS's system is crafted to effortlessly incorporate PCI DSS requirements, ensuring every upgrade tightens up the lock rather than leaving a window ajar.

Expert Tips for Making The Most Of Clover POS Security

  • Enable two-factor authentication (2FA) for all user logins, doubling the barrier against unapproved gain access to.
  • Regularly audit user approvals-- make sure that staff members just gain access to functions important to their role.
  • Schedule software updates throughout off-peak hours to lessen interruptions but never ever hold-up crucial patches.
  • Make use of Clover's built-in scams detection tools to flag suspicious activity in real time.

Compliance Beyond the Checklist

Many believe ticking compliance boxes is enough. Compliance is a living, breathing process, particularly in a world where cyber threats progress daily. Clover POS embraces this dynamic by offering transparent reporting tools, enabling business owners to track and document compliance effortlessly. This empowerment transforms compliance from a complicated chore into a competitive advantage.

Security Function Advantage Professional Insight
End-to-End File encryption Secures card data throughout deals Reduces danger of data breaches by securing data at the point of entry
Two-Factor Authentication Boosts user login security Avoids unauthorized access even if passwords are compromised
PCI DSS Compliance Meets industry security requirements Makes sure legal and operational readiness for audits

Security isn't static, and neither are the services Clover POS provides. In an era where information breaches make headings, their dedication to evolving security practices ensures your service can rest simple. After all, isn't comfort the supreme currency in commerce?

Exploring Clover POS Solutions in North Carolina

North Carolina is a lively state known for its diverse landscapes, from the picturesque Blue Ridge Mountains to the lovely Atlantic coastlines. With a population of over 10 million, it boasts a rich cultural heritage and a strong economy driven by technology, finance, and agriculture. Popular activities include going to historical websites, delighting in outside experiences, and experiencing a growing food and arts scene. The state's business-friendly environment makes it an appealing location for innovative retail and service markets.

They offer valuable Clover POS services tailored to meet the requirements of services in this dynamic region. Brilliant POS. For those thinking about improving their point-of-sale systems, Brilliant POS can supply a complimentary assessment and expert guidance to assist navigate the finest alternatives offered

  1. Pos Systems: These particular systems streamline transactions and handle sales data. These are essential for modern retail and hospitality businesses, improving efficiency and customer service.
  2. Point Of Sale: A POS is the place where a shopper processes a transaction for goods or offerings, usually in a store. It's a key component for mercantile operations, allowing payment processing and stock management.
  3. Retail: Retailers depend on point-of-sale technology to handle transactions and inventory. These systems simplify operations and improve customer experiences.
  4. Transaction: The Transaction is a basic procedure involving the trade of products or services for payment. It is the core function powering retail point-of-sale settings by recording sales and handling inventory.
  5. Payment Processing: Payment Processing enables businesses to receive different transaction types from customers. It's vital for retail point-of-sale setups, facilitating easy transactions and effective sales management.
  6. Inventory Management: Inventory Management tracks stock quantities to improve procurement decisions and avoid shortages. It's vital for sales systems to ensure items are available when customers purchase them.
  7. Sales Data: Sales data fuels retail activities by offering insights into customer actions and product effectiveness. This information is critical for optimizing inventory, personalizing marketing, and enhancing point-of-sale efficiency.
  8. Customer Relationship Management: Customer Relationship Management improves sales by organizing client data and interactions. This consolidation allows businesses to personalize services and marketing based on purchase history from their POS terminals.
  9. Reporting And Analytics: Reporting And Analytics provide key understanding of sales patterns, consumer conduct, and stock management. This data empowers businesses that use point-of-sale solutions to make data-driven decisions, streamline operations, and boost profitability.
  10. Hardware: Hardware is the base of retail transaction processing, enabling streamlined and secure sales. Reliable tools like barcode scanners and receipt printers are essential for smooth customer experiences at the point of sale.
  11. Software: Software is the foundation of current retail operations, managing sales and inventory. It streamlines the payment procedure and provides useful data information for businesses.
  12. Barcode Scanner: Barcode Scanners quickly read product numbers, making sure of fast and accurate sales at the point of sale. They are integral for efficient checkout processes and stock management in stores.
  13. Receipt Printer: These printers create paper documents of sales for customers. They are important parts in store and support settings for documenting sales.
  14. Cash Drawer: A Cash Drawer is a safe receptacle for money in retail settings. It integrates with sales terminals to open automatically upon transaction end, aiding cash management.
  15. Credit Card Reader: Credit Card Reader represent key devices that enable companies to accept card payments from clients. They seamlessly merge with retail configurations to facilitate transactions and streamline the checkout process.
  16. Touchscreen Monitor: Touchscreen Monitor allow simple interaction with retail and service transactions. Such displays simplify checkout processes and boost efficiency at points of sale.
  17. Payment Gateway: A Payment Gateway securely sends transaction data between a point-of-sale terminal and the payment processor. This enables businesses accept different payment methods at their checkout.
  18. Cloud Based Pos: Cloud Based Pos solutions give companies adaptability and accessibility by storing data and software on distant servers. This modern approach enhances business efficiency for retail and service industries by simplifying transactions and administrative tasks.
  19. Mobile Pos: Mobile Point of Sale (mPOS) lets businesses to accept payments and perform sales transactions anywhere with a portable device. It offers flexibility and convenience, broadening the reach of retail operations.
  20. E Commerce Integration: E-commerce integration connects online stores with in-store sales platforms, allowing for efficient operations and inventory control. This connection allows businesses to offer customers a smooth shopping experience across all channels.
  21. Restaurant Pos: Restaurant point-of-sale system handles transactions, payments, and food preparation area communication. It is a central component of retail sales management infrastructure.
  22. Retail Pos: Retail Pos is the spot where a shopper finishes a deal. It encompasses the hardware and software that let firms to handle deals and control shopper interactions at the point of purchase.
  23. Hospitality: Hospitality boosts customer experiences, encouraging loyalty via personalized service. Streamlined transaction management tools are vital for smooth operations in the industry.
  24. Point Of Sale System: The Point Of Sale System handles deals and selling data. This represents a essential component for merchandise businesses to handle payments and monitor inventory.
  25. Data Security: Protecting sensitive payment and customer information is crucial for businesses using electronic retail transaction terminals. Strong Data Security measures guarantee customer trust and prevent financial losses from breaches.
  26. Payment Card Industry Data Security Standard: Payment Card Industry Data Security Standard certifies secure handling of cardholder data. This defends pay terminals and associated setups from infractions.
  27. Pos System: It is a critical part of retail and hospitality, enabling sales transactions and handling inventory. These Pos System improve operations, boost customer service, and supply valuable data insights.
  28. Credit Card: Credit Cards enable patrons to process payments electronically at the point of sale. They expedite transactions and offer businesses a safe way to accept payments.
  29. Debit Card: Debit Cards allow customers to make payments straight from their bank accounts at retail checkout. They streamline transactions and offer a convenient alternative to cash for in-store purchases.
  30. Cash Register: The Cash Register is a central component for handling transactions in retail environments. It registers sales, figures totals, and manages cash, playing a vital role in a business's point-of-sale operations.
  31. Receipt: Receipts document transactions, providing customers with a history of purchase. These records is important for sales terminals, inventory control, and accounting purposes.
  32. Reporting: Revenue tracking provides valuable insights into business performance. These metrics help streamline inventory and improve customer service at the point of sale.
  33. Cloud Computing: Cloud Computing offers adaptable infrastructure for retail transaction processing. This allows businesses for them to manage sales data, inventory, and customer information effectively through web-based platforms.
  34. E Commerce: E Commerce boosts retail sales by combining online sales with in-store activities. This connectivity optimizes inventory management and customer data across all sales channels, improving the point of sale experience.
  35. Merchant Account: An Merchant Account allows companies to take electronic payments from customers. This is critical for modern shop setups, letting easy payments with card readers and other point-of-sale equipment.
  36. Security: Safeguarding financial transactions and customer data is crucial for retail payment terminals. Strong Security measures establish trust and stop deception in point-of-sale environments.
  37. Data Encryption: Data Encryption secures sensitive monetary deals at retail checkout stations, safeguarding customer information and stopping fraud. This procedure is crucial for keeping trust and meeting data security standards in point-of-sale environments.
  38. Customer Service: Exceptional Customer Service improves the retail interaction, encouraging loyalty and favorable brand perception . Integrated point-of-sale technology enables businesses to provide personalized and effective support, eventually driving customer satisfaction.
  39. Loyalty Program: Client loyalty programs integrated with point-of-sale technology increase customer retention and drive repeat business through personalized rewards. They track purchases and engagement, enabling businesses to provide tailored incentives that foster brand loyalty.
  40. Sales: Sales data drives key knowledge for companies, informing inventory control and customer behavior evaluation. Point-of-purchase technology simplifies these exchanges, improving productivity and precision in tracking Sales performance.
  41. Supply Chain: Supply Chain management assures the smooth movement of goods from production to the point of sale. Efficient supply chains are vital for retail transaction processing to meet customer demand and keep inventory.
  42. Data Analytics: Data Analytics alters transaction data from retail checkout points into actionable insights. This allows companies to improve stock, personalize customer experiences, and improve sales strategies.
  43. Loss Prevention: Loss Prevention strategies combined with point-of-sale technology help retailers minimize theft and errors. Such combined systems offer tools for monitoring transactions and spotting suspicious activity, safeguarding revenue.
  44. Pricing: Pricing strategies are essential for maximizing profitability inside retail settings. Electronic point-of-sale setups optimize price management, discounts, and promotions, guaranteeing accurate transactions and inventory control.
  45. Marketing: Marketing powers customer engagement and brand awareness, which is essential for boosting sales through point-of-sale systems. It helps businesses attract and keep customers, eventually maximizing the capacity of their transaction platforms.
  46. Mobile Point Of Sale: Mobile Point Of Sale lets businesses to process sales and accept payments from anywhere using portable devices. It is an more and more important component of modern retail and service industry checkout solutions.
  47. Retail Technology: Retail Technology improves customer engagements and simplifies processes. These developments transform payment processes and inventory control for businesses.
  48. Self Checkout: Self Checkout kiosks permit customers to scan and purchase items independently, improving the retail process. This technology works with retail transaction processing systems, boosting efficiency and decreasing wait times.
  49. Enterprise Resource Planning: Enterprise Resource Planning integrates core business operations, optimizing processes and data management. It improves retail checkout systems by delivering real-time inventory, customer, and sales data for data-driven decision-making.
  50. Accounting: Accounting tracks financial data, giving insights into business performance. This is vital for retail businesses using point-of-sale technology to manage transactions and inventory.
  51. Transaction Processing: Transaction Processing ensures that sales and payments are accurately recorded and handled. It's vital for retail checkout infrastructure to handle buys, returns, and other financial interactions.
  52. Accounting Software: Accounting Software integrates with retail transaction platforms to simplify financial data. This integration automates bookkeeping tasks associated with sales and inventory.
  53. Payment Terminal: Payment Terminals aid electronic billing processing at the checkout. They are key for firms to accept various billing methods and finalize transactions.
  54. Magnetic Stripe Reader: Magnetic Stripe Reader read data from credit and debit cards for processing transactions. They are often used at checkout lines to expedite payments.
  55. Emv Chip: Emv Chip improve payment security by encrypting transaction data. They are vital for contemporary retail checkout systems, minimizing fraud.
  56. Near Field Communication: Near Field Communication (NFC) allows contactless payments by allowing customers to simply tap their cards or devices at compatible checkout systems. This technology simplifies transactions and improves the customer experience at the checkout.
  57. Restaurant: Restaurants utilize computerized checkout tech to streamline order taking, payment processing, and inventory control. These systems help make better how well something works and accuracy in Restaurant operations.
  58. Transaction Log: Transaction Logs record every action in a retail business sales system, guaranteeing data integrity. They allow for auditing, recovery from failures, and monitoring sales trends.
  59. Transaction Fee: Transaction Fee are costs levied on businesses for handling payments, impacting profitability. These fees are important to consider when assessing payment solutions for processing payments for retail point-of-sale setups.
  60. Transaction Authorization: Transaction Authorization validates adequate funds or credit for buys at point-of-sale terminals. It secures payment security and prevents dishonest transactions during retail sales.
  61. Transaction Settlement: Transaction Settlement finalizes remittances from clients to a business. It's vital for sellers using digital sales systems to balance daily transactions and receive funds.
  62. Credit Card Processing: Credit Card Processing allows businesses to receive card payments from customers. It is essential for modern retail checkout solutions, simplifying transactions and boosting customer convenience.
  63. Debit Card Processing: Debit Card Processing permits companies to receive payments directly from customers' checking accounts. This feature is essential for today's retail checkout systems allowing for smooth exchanges.
  64. Emv Chip Card: Emv Chip Card enhance payment protection by using a microchip to encode transaction data. They are essential for modern retail checkout systems, reducing fraud and enhancing data protection.
  65. Contactless Payment: Contactless Payment enable customers to quickly and safely make payments by waving their card or mobile. This technology simplifies transactions at the point of sale, improving customer experience.
  66. Mobile Payment: Mobile Payment allows customers to conduct transactions with mobile phones or other devices. This technology simplifies checkout at points of purchase, enhancing speed and convenience.
  67. Online Payment: Online Payment processing allows businesses to accept digital payments. This integration is crucial for contemporary retail checkout systems, streamlining sales and boosting customer experience.
  68. Fraud Detection: Fraud Detection analyzes transaction data to spot and stop dishonest activities at sales locations. This safeguards businesses and customers from financial losses and maintains trust in payment processing.
  69. Pci Dss Compliance: Pci Dss Compliance assures protected management of cardholder data for companies using point-of-sale systems. Following these guidelines protects customer information and deters data leaks during operations.
  70. Chargeback: Reversals occur when clients challenge a payment, requiring merchants to refund the payment if the dispute is valid. These disputes affect companies that use point-of-sale technology by potentially decreasing revenue and incurring fees.
  71. Payment Processor: Payment processors are vital for firms as they securely process payments between clients and merchants. They approve and transfer money during purchases at the time of sale.
  72. Interchange Fee: Interchange Fees are charges levied by banks for processing electronic payments. These costs affect the cost merchants pay when customers use cards at POS terminals.
  73. Payment Security: Payment security is crucial for protecting customer data and stopping fraud during transactions. Secure payment handling is essential for businesses using point-of-sale technology to maintain trust and prevent financial losses.
  74. Tokenization: Tokenization replaces private data with non-sensitive substitutes, protecting customer information. This process is vital for safeguarding credit card information within retail point of sale systems.
  75. Encryption: Encryption protects private transaction data during transactions at retail checkout terminals. It guarantees the safety of financial information, shielding customers and businesses from fraud.
  76. Card Reader: Card Readers are essential tools that enable businesses to take digital payments from customers. They have a critical role in retail environments and point-of-sale setups, simplifying transactions.
  77. Merchant Services: Business solutions permit businesses to accept various payment options. They are vital for contemporary retail establishments, ensuring effortless transactions at the point of sale.
  78. Ach Transfer: ACH Transfer enable businesses to directly debit customer bank accounts for purchases. This payment option offers a secure and efficient alternative to credit cards within retail payment solutions.
  79. Payment Solutions: Payment Solutions remain essential for companies to efficiently process payments. They represent integral components in retail point-of-sale systems, allowing seamless and secure transaction acceptance.
  80. Point Of Sale Systems: Such systems streamline transactions and manage sales data. They are key components of retail and hospitality operations, boosting efficiency and customer experience at the Point Of Sale Systems checkout.
  81. Stock Control: Stock Control makes sure businesses keep ideal inventory levels, preventing stockouts and overstocking. It works with retail point-of-sale technology to instantly update inventory with each transaction, providing real-time visibility and data for informed choices.
  82. Supply Chain Management: Supply Chain Management ensures the effective movement of goods from suppliers to stores. It improves inventory and distribution for POS operations, improving customer experiences.
  83. Demand Forecasting: Demand Forecasting estimates future customer needs, enabling retail businesses to optimize inventory and staffing. This assures seamless transaction processing at the point of sale and boosts customer satisfaction.
  84. Economic Order Quantity: EOQ enhances inventory procurement to reduce costs. When integrated with point-of-sale sales oversight systems, it ensures items are in stock while reducing storage expenses.
  85. Just In Time Inventory: Just In Time Inventory reduces storage costs by obtaining goods only when required. This efficient strategy enhances stock levels followed by retail sales systems.
  86. Warehouse Management: Warehouse management ensures efficient storage and movement of goods. It's essential for retail point of sale systems to precisely track stock and process customer orders.
  87. Inventory Optimization: Inventory Optimization makes certain businesses possess the correct products in stock, minimizing spoilage and increasing sales. This is vital for retailing environments, enhancing efficiency and customer satisfaction.
  88. Retail Management: Retail Management oversees all elements of store operations, guaranteeing efficient processes and customer happiness. This includes controlling the electronic point of sale, enhancing inventory, and training staff to offer smooth transactions.
  89. Inventory Turnover: Inventory Turnover evaluates how effectively a business employs its stock, impacting profitability. Retail point-of-sale technology helps in optimizing inventory management by tracking sales and stock levels in real-time.
  90. Perpetual Inventory: Perpetual Inventory constantly tracks inventory levels, offering current data on obtainable products. This enables businesses using electronic point-of-sale solutions to make informed decisions about inventory management and avoid stockouts or excess inventory.
  91. Periodic Inventory: Periodic Inventory involves manually counting stock at specific intervals to update inventory records. This approach helps retail businesses align physical stock with recorded data, assisting in loss prevention and informing restocking decisions for sales environments.
  92. Inventory Valuation: Inventory Valuation figures the price of goods on available, impacting profitability and tax obligations. Accurate valuation is crucial for retail point-of-sale setups to monitor inventory levels and improve buying choices.
  93. Inventory Auditing: Inventory Auditing entails verifying physical stock versus documented data to identify discrepancies and ensure precision. This process is crucial for companies using retail point-of-sale systems, as it helps maintain precise inventory levels and prevent losses.
  94. Barcodes: Barcodes speed up checkout procedures by enabling fast and precise product recognition. This tech is vital for today's retail businesses to control stock and sales effectively at the time of sale.
  95. Weighted Average Cost: Weighted Average Cost calculates inventory value based on the average cost of goods, essential for accurate financial reporting. Retail point-of-sale setups benefit from this method by keeping accurate stock valuation and profitability monitoring.
  96. Inventory Shrinkage: Inventory Shrinkage, covering loss from stealing, harm, and errors, straightforwardly affects earnings for companies. Point-of-sale systems play a crucial role in tracking inventory and identifying inconsistencies that lead to shrinkage.
  97. Reorder Point: Reorder point helps businesses avoid out of stock situations by triggering restocking when inventory levels drop to a set threshold. This guarantees smooth sales operations at the point of transaction and customer satisfaction.
  98. Safety Stock: Safety Stock is additional inventory kept to buffer against variations in demand and supply. This guarantees retail operations can satisfy customer orders even when unexpected fluctuations occur at the point of sale.
  99. Lead Time: Lead Time is the delay from order placement and when the items are ready for purchase. Shorter lead times can boost stock control and customer approval at the checkout.
  100. Abc Analysis: Abc Analysis categorizes inventory to prioritize resources based on value, pinpointing high-impact items for concentrated management. This is essential for retail checkout solutions to improve stock levels and guarantee availability of key products.
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  1. Charlotte: Charlotte is the biggest city in North Carolina and a important financial hub in the southeastern United States. It is known for its vibrant urban culture, pro sports teams, and growing economy.
  2. Raleigh: Raleigh is the capital city of North Carolina, known for its vibrant tech industry and rich history. It is part of the Research Triangle, a major hub for education, medical services, and innovation.
  3. Greensboro: Greensboro is a lively city in North Carolina known for its extensive history and cultural attractions. It serves as a key hub for education, business, and transportation in the Piedmont Triad region.
  4. Durham: Durham is a dynamic city in North Carolina known for its rich history, multicultural culture, and prominent academic presence, including Duke University. It is a center for technology, healthcare, and research, greatly supporting the region's economy.
  5. Winston-Salem: Winston-Salem is a town in North Carolina known for its deep history in the tobacco industry and lively arts scene. It serves as a artistic and economic hub in the Piedmont Triad region.
  6. Fayetteville: Fayetteville is a city in North Carolina known for its extensive military history and closeness to Fort Bragg, one of the largest military installations in the world. It features a dynamic downtown area with cultural attractions, parks, and historic sites.
  7. Cary: Cary is a thriving town in North Carolina known for its great lifestyle and robust community spirit. It features a blend of residential and urban amenities, with excellent schools, parks, and a growing technology sector.
  8. Wilmington: Wilmington is a venerable port city positioned in southeastern North Carolina, noted for its charming riverfront and lively cultural scene. It presents a combination of stunning beaches, historic architecture, and a growing film industry.
  9. High Point: High Point is a town in North Carolina famous for its prominent furniture manufacturing sector and yearly High Point Market, the biggest home furnishings trade show in the globe. It is part of the Piedmont Triad metropolitan area and offers a mix of cultural amenities and historic landmarks.
  10. Concord: Concord is a city in North Carolina known for its rich history and thriving community. It is home to the Charlotte Motor Speedway and offers a combination of artistic attractions and al fresco activities.
  11. Asheville: Asheville is a vibrant city in North Carolina known for its historic architecture and thriving arts scene. Situated in the Blue Ridge Mountains, it offers spectacular natural beauty and a diverse cultural experience.
  12. Greenville: Greenville is a vibrant city in North Carolina known for its rich history and cultural richness. It serves as a regional hub for academics, medical services, and business, featuring East Carolina University and a growing downtown area.
  13. Jacksonville: Jacksonville is a municipality located in Onslow County, North Carolina, known for its nearby location to Marine Corps Base Camp Lejeune. It features a combination of armed forces presence and Southern charm, adding to its special community atmosphere.
  14. Huntersville: Huntersville is a quiet town in North Carolina known for its community-oriented community and closeness to Lake Norman. It offers a mix of contemporary amenities, parks, and a historic downtown area.
  15. Apex: Apex is a lively town located in Wake County, North Carolina, known for its quaint downtown and strong community spirit. It offers a mix of suburban living with access to parks, schools, and local events.
  16. Burlington: Burlington is a town in North Carolina known for its extensive history and vibrant community. It serves as a regional hub for commerce, arts, and education in the Piedmont Triad area.
  17. Gastonia: Gastonia is a town in North Carolina famous for its rich history in the textile industry. It features a mix of city and suburban areas with parks, arts and culture, and a expanding economy.
  18. Chapel Hill: Chapel Hill is a lively town in North Carolina known for its renowned University of North Carolina at Chapel Hill. It boasts a rich cultural scene, historic landmarks, and a close sense of community.
  19. Rocky Mount: Rocky Mount is a city in North Carolina known for its deep history and lively arts scene. It serves as a regional hub for business and arts in the coastal plains region.
  20. Kannapolis: Kannapolis is a city in North Carolina famous for its extensive history in fabric production. It has grown into a thriving community with a concentration on education, healthcare, and biotechnology.
  21. Wake Forest: Wake Forest is a charming town in North Carolina known for its historic downtown and thriving community. It offers a mix of small-town charm and up-to-date amenities, making it a well-liked place to live and visit.
  22. Hickory: Hickory is a city in North Carolina known for its deep history in furniture production and dynamic cultural scene. It boasts a mix of historic architecture and contemporary amenities, making it a delightful place to live and explore.
  23. Goldsboro: Goldsboro is a town in Wayne County, North Carolina, known for its extensive history and vibrant community. It serves as a regional hub with cultural attractions, learning centers, and military significance due to its proximity to Seymour Johnson Air Force Base.
  24. Salisbury: Salisbury is a historic city in North Carolina known for its meticulously maintained downtown area and rich cultural legacy. It functions as the county seat of Rowan County and offers a mix of quaint small-town appeal and modern facilities.
  25. Indian Trail: Indian Trail is a fast growing area in North Carolina known for its family-friendly atmosphere and strong community spirit. It offers a combination of suburban living with quick access to Charlotte's city amenities.
  26. Monroe: Monroe is a city in Union County, North Carolina, known for its historic downtown and lively community events. It serves as a focal point for commerce and culture in the surrounding area.
  27. New Bern: New Bern is a historic city in North Carolina known for its charming waterfront and rich colonial heritage. It serves as the county seat of Craven County and offers a mix of cultural attractions and natural beauty.
  28. Mooresville: Mooresville is a lively town in North Carolina known for its deep motorsports heritage and nearness to Lake Norman. It offers a blend of small-town charm and up-to-date conveniences, attracting residents and visitors alike.
  29. Garner: Garner is a municipality located in Wake County, North Carolina, known for its welcoming atmosphere and expanding community. It offers a mix of suburban living with easy access to the nearby city of Raleigh.
  30. Sanford: Sanford is a municipality located in Lee County, North Carolina, known for its historic downtown and thriving community. It serves as a regional hub for commerce, academics, and medical services in the middle part of the state.
  1. Biltmore Estate: The Biltmore Estate in North Carolina is a heritage mansion built by George Washington Vanderbilt II, featuring 250 rooms and impressive architecture. It is surrounded by lovely gardens and offers visitors a glimpse into the Gilded Age lifestyle.
  2. Great Smoky Mountains National Park: The Great Smoky Mountains National Park is famous for its varied plant and animal life, time-honored mountains, and cloud-shrouded landscapes. It offers many hiking trails, historic buildings, and scenic vistas along the border of North Carolina and Tennessee.
  3. Outer Banks: The Outer Banks is a group of protective islands off the coast of North Carolina known for its beautiful beaches, rich history, and special wildlife. It offers popular activities such as fishing, water sports, and exploring historic sites like the Wright Brothers National Memorial.
  4. Wright Brothers National Memorial: Wright Brothers National Memorial in North Carolina honors the first successful powered flights by Orville and Wilbur Wright in 1903. The site offers a visitor center, model of the original Flyer, and exhibits highlighting the history of aviation.
  5. Battleship North Carolina: The Battleship North Carolina is a historic World War II battleship permanently stationed in Wilmington, North Carolina. It serves as a museum, offering visitors a chance to visit its decks and learn about naval history.
  6. Chimney Rock State Park: Chimney Rock State Park in North Carolina offers a impressive 315-foot granite monolith offering breathtaking views of the nearby Blue Ridge Mountains. The park also contains hiking trails, waterfalls, and diverse wildlife, drawing outdoor enthusiasts.
  7. Grandfather Mountain: Grandfather Mountain in North Carolina is a jagged peak known for its picturesque hiking trails, rich wildlife, and the Mile High Swinging Bridge. It offers breathtaking panoramic views and is a popular destination for outdoor enthusiasts and nature lovers.
  8. Cape Hatteras National Seashore: Cape Hatteras National Seashore in North Carolina features pristine beaches, diverse wildlife, and historic lighthouses. It is a favored destination for fishing, surfing, and discovering natural coastal beauty.
  9. North Carolina Museum of Natural Sciences: The North Carolina Museum of Natural Sciences is a well-known institution featuring comprehensive exhibits on the natural world, including engaging displays and live animals. It offers educational programs and immersive experiences that showcase the biodiversity and science of the region.
  10. North Carolina Zoo: The North Carolina Zoo is among the most extensive natural habitat zoos in the world, showcasing over 1,600 animals representing more than 250 species. It boasts wide-ranging exhibits that mimic African and North American environments, offering a unique and captivating wildlife experience.
  11. International Civil Rights Center & Museum: The International Civil Rights Center & Museum in North Carolina celebrates the 1960 Greensboro sit-ins, a significant event in the Civil Rights Movement. It features exhibits and educational programs that emphasize the struggle for racial equality and social justice.
  12. Fort Raleigh National Historic Site: Fort Raleigh National Historic Site maintains the area of the first English settlement in America, known as the Lost Colony. It offers visitors a view into early-stage colonial history through outdoor exhibits and living history programs.
  13. Jockey's Ridge State Park: Jockey's Ridge State Park features the highest natural sand dune system in the Eastern United States, offering stunning views of the adjacent landscape. Visitors can take part in activities such as hiking, hang gliding, and kite flying in this unique coastal environment.
  14. Tryon Palace: Tryon Palace is a historic site in New Bern, North Carolina, featuring the restored 18th-century governor's mansion and beautiful gardens. It offers a glimpse into colonial life with museum exhibits, guided tours, and special events.
  15. Uwharrie National Forest: Uwharrie National Forest in North Carolina provides varied outdoor activities including hiking, camping, and off-road vehicle trails. It boasts scenic landscapes with old mountains, dense forests, and sparkling lakes, perfect for nature enthusiasts.
  16. Mount Mitchell State Park: Mount Mitchell State Park in North Carolina offers the highest peak to the east of the Mississippi River, providing stunning panoramic views and varied hiking trails. The park is renowned for its distinctive flora and fauna, making it a well-liked destination for nature lovers and outdoor adventurers.
  17. Merchants Millpond State Park: Merchants Millpond State Park in North Carolina boasts a serene millpond surrounded by cypress swamps and diverse wildlife, presenting opportunities for kayaking, fishing, and hiking. The park preserves historic structures and offers a peaceful natural retreat for outdoor enthusiasts.
  18. Old Salem Museums & Gardens: Old Salem Museums & Gardens in North Carolina provides a glimpse into the deep history and culture of the Moravian settlers through preserved buildings, gardens, and interactive exhibits. Visitors can discover 18th and 19th-century architecture, traditional crafts, and beautifully maintained gardens.
  19. Linville Gorge Wilderness: Linville Gorge Wilderness in North Carolina is a rugged and picturesque area known for its profound canyon and diverse wildlife. It offers tough hiking trails, stunning overlooks, and options for rock climbing and fishing.
  20. Blue Ridge Parkway: The Blue Ridge Parkway is a beautiful highway that twists through the Appalachian Mountains, offering stunning views of the unspoiled landscape. It is famous for its beautiful overlooks, hiking trails, and vibrant fall foliage, making it a favored destination for outdoor enthusiasts.
  21. Graveyard Fields: Graveyard Fields is a picturesque area in North Carolina's Blue Ridge Mountains known for its stunning waterfalls and colorful wildflower meadows. It offers favorite hiking trails with breathtaking views and diverse natural beauty.
  22. Sliding Rock: Sliding Rock is a natural waterfall in Pisgah National Forest, North Carolina, where visitors can slide down a polished, 60-foot-long rock into a chilly mountain pool. It offers a distinctive and exciting outdoor experience popular with families and adventure seekers.
  23. Looking Glass Falls: Looking Glass Falls is a breathtaking 60-foot waterfall located in the Pisgah National Forest of North Carolina. Easily accessible and surrounded by verdant foliage, it is a well-liked place for visitors seeking natural beauty and photography chances.
  24. Lake Lure: Lake Lure is a scenic reservoir located in the foothills of the Blue Ridge Mountains in North Carolina, known for its spectacular views and recreational activities. It features opportunities for boating, fishing, and hiking, drawing visitors seeking natural beauty and outdoor adventure.
  25. Tweetsie Railroad: Tweetsie Railroad is a Western-themed amusement park in North Carolina featuring a heritage steam locomotive ride through picturesque mountain terrain. It offers kid-friendly attractions, live entertainment, and special events celebrating the region's railroad heritage.
  26. Emerald Isle: The Emerald Isle is a charming coastal town in North Carolina known for its spotless beaches and family-friendly atmosphere. It offers great opportunities for fishing, boating, and relaxing by the Atlantic Ocean.
  27. High Point Furniture Market: High Point Furniture Market in North Carolina is the most extensive home furnishings sector trade show in the world, drawing buyers and exhibitors globally. It displays a vast array of furniture designs and designs, serving as a important hub for industry networking and innovation.
  28. NASCAR Hall of Fame: The NASCAR Hall of Fame in North Carolina celebrates the history and tradition of NASCAR, featuring famous drivers, notable cars, and noteworthy moments. It provides engaging exhibits and memorabilia, making it essential for racing fans.
  29. Discovery Place Science: Discovery Place Science in North Carolina is a hands-on scientific museum featuring interactive exhibits, an aquarium, and live demonstrations. It offers instructional experiences for all ages focused on technology, life science, and physical science.
  30. Morehead Planetarium and Science Center: Morehead Planetarium and Science Center in North Carolina features interactive exhibits and engrossing astronomy demonstrations that inspire curiosity about the universe. It acts as a hub for science education and public engagement, highlighting state-of-the-art technology and research programs.

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Rick Kohlbeck

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Aaron, is absolutely amazing and does a wonderful job with answering all of our questions! We have the POS System and the Clover Flex that he has helped us get. It has done amazing things for our business and has helped us to thrive even … More

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Cheryl Florence

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Jason Bell is SUPERMAN!! He explained everything I needed to know to make an informed decision to purchase The Clover. His expertise, availabilty, and friendliness helped me feel at ease in setting up my small self-wellness business point … More

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Stogies Downtown

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We are most pleased with the relationship we’ve had in working with Brilliant POS and their rep Kiana. They worked closely and diligently to help migrate data from a 10 yr old POS system to our current platform. Many bumps along the road … More

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Our POS system was created with simplicity in mind for the user experience, while providing the array of features sets you need to efficiently grow your business to it’s greatest potential.

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Take your business online to capture a broader audience. We’ll integrate the online store with your brick and mortar. Making it simple to add products and fulfill orders.

Beads Inc.

Working with Brilliant POS has been the best choice we could have made for Beads, Inc. Their attention to detail, service and customer satisfaction was fantastic and made the process easy. Almost 2 years later, and we cannot recommend Brilliant POS enough to other small businesses.

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Point of sale

From Wikipedia, the free encyclopedia
This article is about checkout technology. For managed care, see point of service plan.
Points of sale at a Target retail store
Marketing
Management
Key concepts
Account-based marketing · Activation · Annoyance factor · Attribution · Distribution · Brand licensing · Brand management · Cannibalization · Co-creation · Communications · Consumer behaviour · Consumer culture · Digital marketing · Dominance · Effectiveness · Ethics · Horizontal integration · Influencer marketing · Mix · Pricing · Product marketing · Promotion · Retail · Segmentation · Service · Social marketing · Strategy · Vertical integration
Promotional content
Advertising · Ambush marketing · Branding · Corporate anniversary · Direct marketing · Franchising · Gender in advertising · Label · Loyalty marketing · Mobile marketing · On-hold messaging · Personal selling · Premiums · Prizes · Product placement · Propaganda · Publicity · Sales promotion · Sex in advertising · Underwriting spot
Promotional media
Behavioral targeting · Brand ambassador · Counter display unit · Display advertising · Display stand · Drip marketing · Endcap · Gondola · In-game advertising · Mobile advertising · Native advertising · New media · Online advertising · Out-of-home advertising · Point of sale · Product demonstration · Promotional merchandise (merchandising) · Promotional representative · Visual merchandising · Web banner · Word-of-mouth
Research
Market research · Marketing research · Mystery shopping · Consumer research

The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer (which may be a cash register printout), and indicates the options for the customer to make payment. It is also the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service. After receiving payment, the merchant may issue a receipt, as proof of transaction, which is usually printed but can also be dispensed with or sent electronically.[1][2][3]

To calculate the amount owed by a customer, the merchant may use various devices such as weighing scales, barcode scanners, and cash registers (or the more advanced "POS cash registers", which are sometimes also called "POS systems"[4][5]). To make a payment, payment terminals, touch screens, and other hardware and software options are available.

The point of sale is often referred to as the point of service because it is not just a point of sale but also a point of return or customer order. POS terminal software may also include features for additional functionality, such as inventory management, CRM, financials, or warehousing.

Businesses are increasingly adopting POS systems, and one of the most obvious and compelling reasons is that a POS system eliminates the need for price tags. Selling prices are linked to the product code of an item when adding stock, so the cashier merely scans this code to process a sale. If there is a price change, this can also be easily done through the inventory window. Other advantages include the ability to implement various types of discounts, a loyalty scheme for customers, and more efficient stock control. These features are typical of almost all modern ePOS systems.

Terminology

[edit]
The counter of a café at the new Centrum department store in Tampere, Finland in 1961

Retailers and marketers will often refer to the area around the checkout instead as the point of purchase (POP) when they are discussing it from the customer's perspective. This is particularly the case when planning and designing the area as well as when considering a marketing strategy and offers.

Some point of sale vendors refer to their POS system as "retail management system" which is a more appropriate term, since this software is not just for processing sales but comes with many other capabilities, such as inventory management, membership systems, supplier records, bookkeeping, issuing of purchase orders, quotations and stock transfers, hide barcode label creation, sale reporting and in some cases remote outlet networking or linkage, to name some major ones.

Nevertheless, it is the term POS system rather than retail management system that is in vogue among both end-users and vendors.

The basic, fundamental definition of a POS System is a system which allows the processing and recording of transactions between a company and its consumers, at the time in which goods and/or services are purchased.

History

[edit]

Software before the 1990s

[edit]
McDonald's POS device by Brobeck

Early electronic cash registers (ECR) were controlled with proprietary software and were limited in function and communication capability. In August 1973, IBM released the IBM 3650 and 3660 store systems that were, in essence, a mainframe computer used as a store controller that could control up to 128 IBM 3653/3663 point of sale registers. This system was the first commercial use of client-server technology, peer-to-peer communications, local area network (LAN) simultaneous backup, and remote initialization. By mid-1974, it was installed in Pathmark stores in New Jersey and Dillard's department stores.

One of the first microprocessor-controlled cash register systems was built by William Brobeck and Associates in 1974, for McDonald's Restaurants.[6] It used the Intel 8008, an early microprocessor (forerunner to the Intel 8088 processor used in the original IBM Personal Computer). Each station in the restaurant had its own device which displayed the entire order for a customer — for example, [2] Vanilla Shake, [1] Large Fries, [3] Big Mac — using numeric keys and a button for every menu item. By pressing the [Grill] button, a second or third order could be worked on while the first transaction was in progress. When the customer was ready to pay, the [Total] button would calculate the bill, including sales tax for almost any jurisdiction in the United States. This made it accurate for McDonald's and very convenient for the servers and provided the restaurant owner with a check on the amount that should be in the cash drawers. Up to eight devices were connected to one of two interconnected computers so that printed reports, prices, and taxes could be handled from any desired device by putting it into Manager Mode. In addition to the error-correcting memory, accuracy was enhanced by having three copies of all important data with many numbers stored only as multiples of 3. Should one computer fail, the other could handle the entire store.

In 1986, Gene Mosher introduced the first graphical point of sale software

In 1986, Gene Mosher introduced the first graphical point of sale software[7] featuring a touchscreen interface under the ViewTouch[8] trademark on the 16-bit Atari 520ST color computer.[9] It featured a color touchscreen widget-driven interface that allowed configuration of widgets representing menu items without low level programming.[10] The ViewTouch point of sale software was first demonstrated in public at Fall Comdex, 1986,[11] in Las Vegas, Nevada, to large crowds visiting the Atari Computer booth. This was the first commercially available POS system with a widget-driven color graphic touch screen interface and was installed in several restaurants in the US and Canada.

In 1986, IBM introduced its 468x series of POS equipment based on Digital Research's Concurrent DOS 286 and FlexOS 1.xx, a modular real-time multi-tasking multi-user operating system.

Modern software (post-1990s)

[edit]

A wide range of POS applications have been developed on platforms such as Windows and Unix. The availability of local processing power, local data storage, networking, and graphical user interface made it possible to develop flexible and highly functional POS systems. Cost of such systems has also declined, as all the components can now be purchased off-the-shelf.

In 1993, IBM adopted FlexOS 2.32 as the basis of their IBM 4690 OS in their 469x series of POS terminals. This was developed up to 2014 when it was sold to Toshiba, who continued to support it up to at least 2017.

With increased options for commodity hardware and a more competitive market, the 1990s saw increased attention paid to the user interaction between store employees and POS systems. Touchscreens and larger displays became widely available in the 1990s, offering an alternative to limited displays like two-line VFDs used in the IBM 4683. The performance of the employees using the POS devices, a controllable cost for the business, depends upon the ease of learning, ease of use, and level of employee experience with it. Although experienced employees work more quickly with mechanically keyed entry,[12] some systems favoured adopting GUI technology for ease of learning or for ergonomic factors.[13]

The key requirements that must be met by modern POS systems include high and consistent operating speed, reliability, ease of use, remote supportability, low cost, and rich functionality. Retailers can reasonably expect to acquire such systems (including hardware) for about $4000 US (as of 2009) per checkout lane.

Reliability depends not wholly on the developer but at times on the compatibility between a database and an OS version. For example, the widely used Microsoft Access database system had a compatibility issue when Windows XP machines were updated to a newer version of Windows. Microsoft offered no immediate solution. Some businesses were severely disrupted in the process, and many downgraded back to Windows XP for a quick resolution. Other companies utilized community support, for a registry tweak solution has been found for this.[14][unreliable source]

POS systems are one of the most complex software systems available because of the features that are required by different end users. Many POS systems are software suites that include sale, inventory, stock counting, vendor ordering, customer loyalty and reporting modules. Sometimes purchase ordering, stock transferring, quotation issuing, barcode creating, bookkeeping or even accounting capabilities are included. Each of these modules is interlinked if they are to serve their practical purpose and maximize their usability.

For instance, the sale window is immediately updated on a new member entry through the membership window because of this interlinking. Similarly, when a sale transaction is made, any purchase by a member is on record for the membership window to report providing information like payment type, goods purchased, date of purchase and points accumulated. Comprehensive analysis performed by a POS machine may need to process several qualities about a single product, like selling price, balance, average cost, quantity sold, description and department. Highly complex programming is involved (and possibly considerable computer resources) to generate such extensive analyses.

POS systems are designed not only to serve the retail, wholesale and hospitality industries as historically is the case. Currently POS systems are also used in goods and property leasing businesses, equipment repair shops, healthcare management, ticketing offices such as cinemas and sports facilities and many other operations where capabilities such as the following are required: processing monetary transactions, allocation and scheduling of facilities, keeping record and scheduling services rendered to customers, tracking of goods and processes (repair or manufacture), invoicing and tracking of debts and outstanding payments.

Different customers have different expectations within each trade. The reporting functionality alone is subject to so many demands, especially from those in the retail/wholesale industry. To cite special requirements, some business's goods may include perishables and hence the inventory system must be capable of prompting the admin and cashier on expiring or expired products. Some retail businesses require the system to store credit for their customers, credit which can be used subsequently to pay for goods. A few companies expect the POS system to behave like a full-fledged inventory management system, including the ability to provide FIFO (First In First Out) and LIFO (Last In First Out), reports of their goods for accounting and tax purposes.

In the hospitality industry, POS system capabilities can also diverge significantly. For instance, a restaurant is typically concerned about how the sale window functions: whether it has functionality such as creating item buttons, various discounts, adding a service charge, holding of receipts, queuing, table service as well as takeaways, merging and splitting of a receipt. These capabilities may be insufficient for a spa or slimming center which would require, in addition, a scheduling window with historical records of customers' attendance and their special requirements.

A POS system can be made to serve different purposes to different end users depending on their business processes. Often an off-the-shelf POS system is inadequate for customers. Some customization is required, and this is why a POS system can become very complex. The complexity of a mature POS system extends to remote networking or interlinking between remote outlets and the HQ such that updating both ways is possible. Some POS systems offer the linking of web-based orders to their sale window. Even when local networking is only required (as in the case of a high-traffic supermarket), there is the ever-present challenge for the developer to keep most if not all of their POS stations running. This puts high demand not just on software coding but also designing the whole system covering how individual stations and the network work together, and special consideration for the performance capability and usage of databases. Due to such complexity, bugs and errors encountered in POS systems are frequent.[15]

With regard to databases, POS systems are very demanding on their performance because of numerous submissions and retrievals of data - required for correct sequencing the receipt number, checking various discounts, membership, calculating subtotal, so forth - just to process a single sale transaction. The immediacy required of the system on the sale window such as may be observed at a checkout counter in a supermarket cannot be compromised. This places much stress on individual enterprise databases if there are just several tens of thousands of sale records in the database. Enterprise database Microsoft SQL Server, for example, has been known to freeze up (including the OS) entirely for many minutes under such conditions showing a "Timeout Expired" error message. Even a lighter database like Microsoft Access will slow to a crawl over time if the problem of database bloating is not foreseen and managed by the system automatically. Therefore, the need to do extensive testing, debugging and improvisation of solutions to preempt failure of a database before commercial implementation complicates the development.

POS system accuracy is demanding, given that monetary transactions are involved continuously not only via the sale window but also at the back end through the receiving and inputting of goods into the inventory. Calculations required are not always straightforward. There may be many discounts and deals that are unique to specific products, and the POS machine must quickly process the differences and the effect on pricing. There is much complexity in the programming of such operations, especially when no error in calculation can be allowed.

Other requirements include that the system must have functionality for membership discount and points accumulation/usage, quantity and promotional discounts, mix and match offers, cash rounding up, invoice/delivery-order issuance with outstanding amount. It should enable a user to adjust the inventory of each product based on physical count, track expiry of perishable goods, change pricing, provide audit trail when modification of inventory records is performed, be capable of multiple outlet functionality, control of stocks from HQ, doubling as an invoicing system, just to name some.

It is clear that POS system is a term that implies a wide range of capabilities depending on the end-user requirements. POS system review websites cannot be expected to cover most let alone all the features. Unless one is a developer, it is unrealistic to expect the reviewer to know all the aspects of a POS system. For instance, a POS system might work smoothly on a test database during the review but not when the database grows significantly in size over months of usage. And this is only one among many hidden critical functionality issues of a POS system.

Hardware interface standardization (post-1980s)

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Vendors and retailers are working to standardize development of computerized POS systems and simplify interconnecting POS devices. Two such initiatives were OPOS and JavaPOS, both of which conform to the UnifiedPOS standard led by The National Retail Foundation.

OPOS (OLE for POS) was the first commonly adopted standard and was created by Microsoft, NCR Corporation, Epson and Fujitsu-ICL. OPOS is a COM-based interface compatible with all COM-enabled programming languages for Microsoft Windows. OPOS was first released in 1996. JavaPOS was developed by Sun Microsystems, IBM, and NCR Corporation in 1997 and first released in 1999. JavaPOS is for Java what OPOS is for Windows, and thus largely platform independent.

There are nearly as many proprietary protocols as there are companies making POS peripherals. Most POS peripherals, such as displays and printers, support several of these command protocols to work with many different brands of POS terminals and computers.

User interface design

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The design of the sale window is the most important one for the user. This user interface is highly critical when compared to those in other software packages such as word editors or spreadsheet programs where the speed of navigation is not so crucial for business performance.

For businesses at prime locations where real estate is at a premium, it can be common to see a queue of customers. The faster a sale is completed the shorter the queue time which improves customer satisfaction, the less space it takes, which benefits shoppers and staff. High-traffic operations such as grocery outlets and cafes need to process sales quickly at the sales counter so the UI flow is often designed with as few popups or other interruptions to ensure the operator isn't distracted and the transaction can be processed as quickly as possible.

Although improving the ergonomics is possible, a clean, fast-paced look may come at the expense of sacrificing functions that are often wanted by end-users such as discounts, access to commission earned screens, membership and loyalty schemes can involve looking at a different function of the POS to ensure the point of sale screen contains only what a cashier needs at their disposal to serve customers.

Cloud-based (post-2000s)

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The advent of cloud computing has given birth to the possibility of electronic point of sale (EPOS) systems[16] to be deployed as software as a service, which can be accessed directly from the Internet using a web browser. Using the previous advances in the communication protocols for POS's control of hardware, cloud-based POS systems are independent from platform and operating system limitations. EPOS systems based in the cloud (most small-business POS today) are generally subscription-based, which includes ongoing customer support.[17]

Compared to regular cash registers (which tend to be significantly cheaper but only process sales and prints receipts), POS systems include automatic updating of the inventory library stock levels when selling products, real-time reports accessible from a remote computer, staff timesheets and a customer library with loyalty features.[18][clarification needed][clarification needed]

Cloud-based POS systems are also created to be compatible with a wide range of POS hardware and sometimes tablets such as Apple's iPad. Thus cloud-based POS also helped expand POS systems to mobile devices, such as tablet computers or smartphones.[19]

These devices can also act as barcode readers using a built-in camera and as payment terminals using built-in NFC technology or an external payment card reader. A number of POS companies built their software specifically to be cloud-based. Other businesses who launched pre-2000s have since adapted their software to evolving technology.

Cloud-based POS systems are different from traditional POS largely because user data, including sales and inventory, are not stored locally, but in a remote server. The POS system is also not run locally, so there is no installation required.

Depending on the POS vendor and the terms of contract, compared to traditional on-premises POS installation, the software is more likely to be continually updated by the developer with more useful features and better performance in terms of computer resources at the remote server and in terms of fewer bugs and errors.

Other advantages of a cloud-based POS are instant centralization of data (important especially to chain stores), ability to access data from anywhere there is internet connection, and lower start-up costs.[20]

Cloud based POS requires an internet connection. For this reason it important to use a device with 3G connectivity in case the device's primary internet goes down. In addition to being significantly less expensive than traditional legacy point of sale systems, a notable strength of cloud-based point of sale systems is the ability to switch to a different product, by a different developer, without having to purchase new hardware. The many developers creating new software applications help to ensure that the system is supported for longer than a typical legacy POS system.

A number of noted emerging cloud-based POS systems came on the scene less than a decade or even half a decade back. These systems are usually designed for restaurants, small and medium-sized retail operations with fairly simple sale processes as can be culled from POS system review sites. It appears from such software reviews that enterprise-level cloud-based POS systems are currently lacking in the market. "Enterprise-level" here means that the inventory should be capable of handling a large number of records, such as required by grocery stores and supermarkets. It can also mean that the system software and cloud server must be capable of generating reports such as analytics of sale against inventory for both a single and multiple outlets that are interlinked for administration by the headquarters of the business operation.

POS vendors of such cloud based systems should also have a strong contingency plan for the breakdown of their remote server such as represented by fail-over server support. Sometimes a major data center can fail completely, such as in a fire.[21] On-premises installations are therefore sometimes seen alongside cloud-based implementation to preempt such incidents, especially for businesses with high traffic. The on-premises installations may not have the most up-to-date inventory and membership information.

For such contingency, a more innovative though highly complex approach for the developer is to have a trimmed down version of the POS system installed on the cashier computer at the outlet. On a daily basis the latest inventory and membership information from the remote server is automatically updated into the local database. Thus should the remote server fail, the cashier can switch over to the local sale window without disrupting sales. When the remote server is restored and the cashier switches over to the cloud system, the locally processed sale records are then automatically submitted to the remote system, thus maintaining the integrity of the remote database.

Although cloud-based POS systems save the end-user startup cost and technical challenges in maintaining an otherwise on-premises installation, there is a risk that if the cloud-based vendor closes down it may result in more immediate termination of services for the end-user compared to the case of a traditional full on-premises POS system where it can still run without the vendor.

Another consideration is that a cloud-based POS system actually exposes business data to service providers - the hosting service company and the POS vendor which have access to both the application and database. The importance of securing critical business information such as supplier names, top selling items, customer relationship processes cannot be underestimated given that sometimes the few key success factors or trade secrets of a business are actually accessible through the POS system. This security and privacy concern is an ongoing issue in cloud computing.

Retail industry

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Main article: Retail
Points of sale at a grocery store in Ilorin, Nigeria
Points of sales at S-market grocery store in Klaukkala, Finland

The retail industry is one of the predominant users of POS terminals. The POS interface at a retail establishment varies greatly depending on the industry and owner of the retailer, but usually includes a cash register (typically a specialized x86-based computer running Windows Embedded or Linux), a method for employee input, cash drawer, receipt printer, barcode scanners (which may incorporate a scale), and an interface for processing Card payments and Processing Customer Information (a Payment Terminal). It can also include a conveyor belt, checkout divider, wireless handheld scanners, integrated card processing systems, and customer-facing displays to display totals and show advertisements. While some systems use typical PC interfaces (such as a keyboard & mouse), it is far more common to utilize touchscreens as they allow for faster response and better customization for the retailer. In the past, most IBM systems used a primarily keyboard-based interface, and NCR previously used side-keys on their displays before touchscreens were widely available, similar to their ATM products.

The POS system software can typically handle a myriad of customer based functions such as sales, returns, exchanges, layaways, gift cards, gift registries, customer loyalty programs, promotions, discounts and much more. POS software can also allow for functions such as pre-planned promotional sales, manufacturer coupon validation, foreign currency handling and multiple payment types.

The POS unit handles the sales to the consumer, but it is only one part of the entire POS system used in a retail business. The controlling servers, or "Back-office" computers, typically handle other functions of the POS system such as inventory control, pricing, purchasing, receiving and transferring of products to and from other locations. Other typical functions of a POS system are: store sales information for enabling customer returns, reporting purposes, sales trends and cost/price/profit analysis. Customer information may be stored for receivables management, marketing purposes and specific buying analysis. Many retail POS systems include an accounting interface that "feeds" sales and product losses, cash drawer expected totals, and cashier productivity information to independent accounting applications.

Point of Sale interface at a supermarket in California.

A multi-terminal POS system used by big retailers like supermarkets and department stores has a far more demanding database and software architecture than that of a single station seen in small retail outlets. A supermarket with high traffic cannot afford a systemic failure, hence each point of sale station is designed to be robust in its operation. Most proprietary POS systems designed for large retailers use 2 servers, with one acting as a backup in case of failure. In the event that both servers fail, the individual POS systems will enter a failsafe mode, where sales data is stored locally and exported back to the servers upon a return of the connection. This may prove challenging to implement in some instances however, as many commercial POS systems do not have any hard disks for security purposes, and often have limited amounts of RAM.

Performing updates between multiple stations and the back end administrative computer should be redundant, so that updates to inventory and promotions will be accurately reflected at checkout without having to restart the computer, and reflecting accurate sales records to the back-end computer at the end of the business day.

This gets even more complicated when there is a membership system requiring real-time two-way updating of membership points between sale stations and the back end administrative computer.

Retail operations such as hardware stores, lumber yards, electronics stores and so-called multifaceted superstores need specialized additional features compared to other stores. POS software in these cases handles special orders, purchase orders, repair orders, service and rental programs as well as typical point of sale functions. Rugged hardware is required for point of sale systems used in outdoor environments. Wireless devices, battery powered devices, all-in-one units, and Internet-ready machines are typical in this industry.

Recently new applications have been introduced, enabling POS transactions to be conducted using mobile phones and tablets. According to a recent study, mobile POS (mPOS) terminals are expected to replace the contemporary payment techniques because of various features including mobility, upfront low cost investment and better user experience.[22]

In the mid-2000s, the blind community in the United States engaged in structured negotiations to ensure that retail point of sale devices had tactile keypads. Without keys that can be felt, a blind person cannot independently enter his or her PIN. In the mid-2000s retailers began using "flat screen" or "signature capture" devices that eliminated tactile keypads. Blind people were forced to share their confidential PIN with store clerks to use their debit and other PIN-based cards. The blind community reached agreement with Walmart, Target, CVS and eight other retailers that required real physical keys so blind people could use the devices.

Checkout configuration

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Early stores typically kept merchandise behind a counter. Staff would fetch items for customers to prevent the opportunity for theft and sales would be made at the same counter. Self-service grocery stores such as Piggly Wiggly, beginning in 1916, allowed customers to fetch their own items and pass the point of sale enroute to the exit.

Modern stores have a variety of checkout configurations, but almost all stores will have their main checkout area situated close to the entrance/exits. Smaller stores may utilize simple counters, while big-box stores will typically use a conveyor belt system spaced out in separate "lanes" to process orders. Express lanes might limit the type of payment, or number or type of goods, to expedite service. Some department stores may also have checkouts inside of the departments to allow shoppers of that section to pay without going through the main lines. If each checkout station has a separate queue, customers have to guess which line will move the fastest, to minimize their wait times. They are often frustrated to be wrong or be stuck behind another customer who encounters a problem or who takes excessive time to check out. Some stores use a single, much longer but faster-moving line, that is served by multiple registers, which produces the same average wait time, but reduces the frustration and variance in wait time from person to person.[23] Regardless of the configuration, checkout lines usually pass by impulse buy items to grab the attention of otherwise idle customers.

As self-checkout technology has progressed, more retailers of all types have included self-checkout as an option, and in some cases, completely replace traditional cashier-operated checkout lines. Self-checkout kiosks are typically kept together in a 'corral' area adjacent to the regular registers so that shop employees can more easily monitor transactions, though they are also occasionally set up in a more typical "lane" fashion with conveyor belts for loading groceries. More modern implementations of self-checkout include scanning items and paying within a retailer's mobile app, or using RF technology and cameras to detect items at the door and charge the customer's account automatically.

Hospitality industry

[edit]
Main article: Hospitality industry
Reception desk POS
Restaurant POS
Tablet-based POS

Hospitality point of sale systems are computerized systems incorporating registers, computers and peripheral equipment, usually on a computer network to be used in restaurants, hair salons or hotels. Like other point of sale systems, these systems track sales, labor, payroll and can generate records used in accounting and bookkeeping. They may be accessed remotely by restaurant corporate offices, troubleshooters and other authorized parties.

Point of sale systems have revolutionized the restaurant industry, particularly in the fast food sector. In the most recent technologies, registers are computers, sometimes with touch screens. The registers connect to a server, often referred to as a "store controller" or a "central control unit". Printers and monitors are also found on the network. Additionally, remote servers can connect to store networks and monitor sales and other store data.

Typical restaurant POS software is able to create and print guest checks, print orders to kitchens and bars for preparation, process credit cards and other payment cards, and run reports. In addition, some systems implement wireless pagers and electronic signature-capture devices.

In the fast food industry, displays may be at the front counter, or configured for drive-through or walk-through cashiering and order taking. Front counter registers allow taking and serving orders at the same terminal, while drive-through registers allow orders to be taken at one or more drive-through windows, to be cashiered and served at another. In addition to registers, drive-through and kitchen displays are used to view orders. Once orders appear they may be deleted or recalled by the touch interface or by bump bars. Drive-through systems are often enhanced by the use of drive-through wireless (or headset) intercoms. The efficiency of such systems allows decreased service times and increased efficiency of orders.

Another innovation in technology for the restaurant industry is wireless POS. Many restaurants with high volume use wireless handheld POS to collect orders which are sent to a server. The server sends required information to the kitchen in real time. Wireless systems consist of drive-through microphones and speakers (often one speaker will serve both purposes), which are wired to a "base station" or "center module." This, in turn, will broadcast to headsets. Headsets may be an all-in-one headset, or one connected to a belt pack.

With the development of the mobile technology, Cloud-based POS systems are also put forward to increase the efficiency of some restaurants, integrated with some latest software services such as scan QR code to order by customers themselves. It leads to a new style of offline restaurants dine-in.

In hotels, POS software allows for transfer of meal charges from dining room to guest room with a button or two. It may also need to be integrated with property management software.

Newer, more sophisticated systems are departing from the central database "file server" type system and going to what is called a "cluster database". This eliminates any crashing or system downtime that can be associated with the back office file server. This technology allows 100% of the information to not only be stored, but also pulled from the local terminal, thus eliminating the need to rely on a separate server for the system to operate.

Tablet POS systems popular for retail solutions are now available for the restaurant industry. Initially these systems were not sophisticated and many of the early systems did not support a remote printer in the kitchen. Tablet systems today are being used in all types of restaurants including table service operations. Most tablet systems upload all information to the Internet so managers and owners can view reports from anywhere with a password and Internet connection. Smartphone Internet access has made alerts and reports from the POS very accessible. Tablets have helped create the Mobile POS system, and Mobile POS applications also include payments, loyalty, online ordering, table side ordering by staff and table top ordering by customers. Regarding the payments, mobile POS can accept all kinds of payment methods from contactless cards, EMV chip-enabled cards, and mobile NFC enabled cards. Mobile POS (AKA mPOS) is growing quickly with new developers entering the market almost on a daily basis.

With the proliferation of low-priced touchscreen tablet computers, more restaurants have implemented self-ordering through a tablet POS placed permanently on every table. Customers can browse through the menu on the tablet and place their orders which are then sent to the kitchen. Most restaurants that have iPad self-order menus include photos of the dishes so guests can easily choose what they want to order. This apparently improves service and saves manpower on the part of the restaurant. However this depends on how intelligently the system has been programmed to be.

As a case in point, some self-ordering systems not requiring staff assistance may not properly recognize a subsequent order from the same customer at a table. As a result, the customer is left waiting and wondering why his second order of food and drink is not being served.

Another example of how intelligent the system can be, is whether an order that has been placed but not yet been processed by the kitchen can be modified by the customer through the tablet POS. For such an unprocessed order the customer should be given the option to easily retrieve the order and modify it on the tablet POS. When the order is being processed this function should be automatically disabled.

Self-ordering systems are not always free completely from intervention by the staff and for some good reasons. For example, some restaurants require that items selected by the customers be attended to and can only be placed by the waiter who has the password required to do so. This prevents fake orders - such as may be entered by playful kids - and subsequent dispute on the items ordered. If alcoholic beverages are ordered, it is necessary for the waiter to verify the customer's age before sending the order.

The technical specifications for implementing such self-ordering system are more demanding than a single cashier-controlled POS station. On the software and hardware side each tablet on a customer table has to be networked to the cashier POS station and the kitchen computer so that both are continually updated on orders placed. The common database that serves this network must also be capable of serving many concurrent users - cashier, customers, kitchen and perhaps a drink bar.

Some databases such as popularly-used Microsoft Access may have the specifications that it is capable of usage by multiple concurrent users.[citation needed] However, under the stress of a POS system, they can fail miserably resulting in constant errors and corruption of data.[citation needed]

POS systems are often designed for a variety of clients, and can be programmed by the end users to suit their needs. Some large clients write their own specifications for vendors to implement. In some cases, POS systems are sold and supported by third-party distributors, while in other cases they are sold and supported directly by the vendor.

The selection of a restaurant POS system is critical to the restaurant's daily operation and is a major investment that the restaurant's management and staff must endure for many years. The restaurant POS system interfaces with all phases of the restaurant operation, and with everyone that is involved with the restaurant including guests, suppliers, employees, managers and owners. The selection of a restaurant POS system is a complex process that should be undertaken by the restaurant owner and not delegated to an employee. The purchase process can be summarized in three steps: Design, Compare and Negotiate. The Design step requires research to determine which restaurant POS features are needed for the restaurant operation. With this information the restaurant owner or manager can Compare various restaurant POS solutions to determine which POS systems meet their requirements. The final step is to Negotiate the price, payment terms, included training, initial warranty and ongoing support costs.[citation needed]

Accounting forensics

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POS systems record sales for business and tax purposes. Illegal software dubbed "zappers" can be used on POS devices to falsify these records with a view to evading the payment of taxes.

In some countries, legislation is being introduced to make cash register systems more secure. For example, the French treasury is estimated to be failing to collect approximately €14 billion of VAT revenue each year. The Finance Bill of 2016 was intended to address some of this loss by making it compulsory for taxpayers to operate on "secure systems". Therefore, from 1 January 2018, all retail businesses in France are required to record customer payments using certified secure accounting software or cash register systems.

A certified cash register system must provide for the (i) incommutable,[clarification needed] (ii) security and (iii) storage and archiving of data. All businesses required to comply must obtain a certificate from the cash register system provider which certifies that the system meets these requirements. This is because VAT taxpayers may need to provide a certificate to the tax authorities showing that their cash management system fulfills the new requirements.

If the business cannot provide this certificate to the tax authorities, they may be fined. And, if the tax authorities can demonstrate fraudulent use of the system, both the business and the software provider can face tax penalties, fines, and criminal sanctions. Certification can be obtained either from: a body accredited by the French Accreditation Committee (Comité français d’accréditation or COFRAC) or the software provider of the cash register system.

Security

[edit]

Despite the more advanced technology of a POS system as compared to a simple cash register, the POS system is still vulnerable to employee theft through the sales window. A dishonest cashier at a retail outlet can collude with a friend who pretends to be an ordinary customer. During checkout, the cashier can bypass scanning certain items or enter a lower quantity for some items thus profiting from the "free" goods.

The ability of a POS system to void a closed sale receipt for refund purpose without needing a password from an authorized superior also represents a security loophole. Even a function to issue a receipt with a negative amount which can be useful under certain circumstances, can be exploited by a cashier to easily lift money from the cash drawer.

To prevent such employee theft, it is crucial for a POS system to provide an admin window for the supervisor or administrator to generate and inspect a daily list of sale receipts, especially pertaining to the frequency of cancelled receipts before completion, refunded receipts and negative receipts. This is one effective way to alert the company to any suspicious activity - such as a high number of cancelled sales by a certain cashier - that may be occurring, and to take monitoring action.

To further deter employee theft, the sales counter should also be equipped with a closed-circuit television camera pointed at the POS system to monitor and record all activities.

At the back end, price and other changes like discounts to inventory items through the administration module should be secured with passwords provided to trusted administrators. Any changes made should also be logged and capable of being subsequently retrieved for inspection.

The sale records and inventory are important to the business because they provide useful information to the company in terms of customer preferences, customer membership particulars, what are the top selling products, who are the vendors and what margins the company is getting from them, the company monthly total revenue and cost, among others.

It is important that reports on these matters generated at the administrative back end be restricted to trusted personnel. The database from which these reports are generated should be secured via passwords or via encryption of data stored in the database to prevent copying or tampering.

Despite all such precautions, the POS system can never be entirely watertight in security from internal misuse if a clever, dishonest employee knows how to exploit many of its otherwise useful capabilities.

News reports on POS system hacking show that hackers are more interested in stealing credit card information than anything else. The ease and advantage offered by the ability of a POS system to integrate credit card processing thus have a downside. In 2011, hackers were able to steal credit card data from 80,000 customers because Subway's security and POS configuration standards for PCI compliance - which governs credit card and debit card payment systems security - were "directly and blatantly disregarded" by Subway franchisees.[24]

In June 2016, several hundred of Wendy's fast food restaurants had their POS systems hacked by illegally installed malware.[25] The report goes on to say that "the number of franchise restaurants impacted by these cyber security attacks is now expected to be considerably higher than the 300 restaurants already implicated" and that the "hackers made hundreds of thousands of fraudulent purchases on credit and debit cards issued by various financial institutions after breaching Wendy's computer systems late last year".

These exploits by hackers could only be made possible because payment cards were processed through the POS system allowing the malware to either intercept card data during processing or steal and transmit unencrypted card data that is stored in the system database.

In April 2017, security researchers identified critical vulnerabilities in point of sale systems developed by SAP and Oracle[26] and commented, “POS systems are plagued by vulnerabilities, and incidents occurred because their security drawbacks came under the spotlight.”[27] If successfully exploited, these vulnerabilities provide a perpetrator with access to every legitimate function of the system, such as changing prices, and remotely starting and stopping terminals. To illustrate the attack vector, the researchers used the example of hacking POS to change the price of a MacBook to $1. The security issues were reported to the vendor, and a patch was released soon after the notification. Oracle confirmed[28] security bug affects over 300,000 Oracle POS Systems

In some countries, credit and debit cards are only processed via payment terminals. Thus one may see quite a number of such terminals for different cards cluttering up a sale counter. This inconvenience is offset by the fact that credit and debit card data is far less vulnerable to hackers, unlike when payment cards are processed through the POS system where security is contingent upon the actions taken by end-users and developers.

With the launch of mobile payment, particularly Android Pay and Apple Pay in 2015, it is expected that because of its greater convenience coupled with good security features, this would eventually eclipse other types of payment services – including the use of payment terminals. For mobile payment to go fully mainstream, mobile devices like smartphones that are NFC-enabled must first become universal. This would be a matter of several years from the time of this writing (2017) as more and more models of new smartphones are expected to become NFC-enabled for such a purpose. For instance, iPhone 6 is fully NFC-enabled for mobile payment while iPhone 5 and older models are not. The aforesaid disastrous security risks connected with processing payment card usage through a POS system would then be greatly diminished.

See also

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References

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